Infrastructure Management Services
RUN Managed Services 24/7/365
Our RUN Managed Services 24/7/365 team provides a wide range of services to ensure that your package is flexible and meets your needs. You define what you want to include in your package. We can simply monitor your website or platform and inform you when incidents occur and inform you in case of an incident or cyber attack, or manage all incidents and maintenance of your infrastructure.
Monitoring and alert processing
Backup monitoring and recovery tests
Incident Resolution
Management of patching requests (OS and middleware updates)
Change management
Firewall and network monitoring
DNS management
Update of network feeds
Management of server logs
Management of the Disaster Recovery Plan
Management of the Business Continuity Plan
Documentation update
Deployment support
Cache policy management
Certificate and SSL management
Reporting & Monitoring
CI/CD management
em>Clear and controlled managed services packages
Castelis commits to packages. We define KPIs for each component of your package and commit to respecting these KPIs according to predefined service levels (SLAs).
The price of each package depends on the size, complexity and specifics of your IT infrastructure, the level of SLA required and the number of services desired.
We have built standard packages for different types of infrastructures (Sitecore, WordPress, PrestaShop, Magento, Symfony Platform, Laravel, Sage ERP) and for pre-estimated traffic volumes that we can customize to your specific needs.
Our cloud infrastructure management services
Marketing & Corporate websites
- Website on Sitecore
- Website on Wordpress
- Sitecore Managed Cloud Support
- Sitecore Site Factory
- Wordpress Site Factory
E-commerce
- E-Commerce Prestashop
- E-commerce Wordpress
- E-commerce Magento
- E-commerce custom framework PHP
- Sitecore OrderCloud
- GCP Micro-services
Business applications
- Symfony HR platform
- Java catalog platform